免费试用
FREE$0持续 14 天
14 天完整 Enterprise 功能,无需信用卡。试用结束后若未选择套餐,工作区将变为只读。
- 所有付费功能解锁 14 天
- 所有渠道:小组件、WhatsApp、Telegram、Messenger、Instagram
- 试用期间无限对话
- 真实坐席,真实客户 — 并非演示
- 若第 15 天未选择套餐,工作区将变为只读
- 无费用,无意外自动升级
免费开始
在决定前评估每个功能 — 无需预先输入卡片。
定价
四个套餐。 一种理念。
免费试用 14 天,完整 Enterprise 功能,无需信用卡。之后选择合适的套餐。无单条消息费用。
按年计费 · 美元14 天试用 · 无需信用卡
Starter
STARTER$24/客服 / 月
按年计费适合在网站 + WhatsApp 上运营客户支持的独立创始人和小团队。
- 最多 2 个客服席位
- 小组件 + WhatsApp 渠道
- 无限对话
- 12 个月消息保留
- 预设回复、标签、内部备注
- 基础工作时间(仅审计日志)
- 邮件支持
开始 14 天试用
1-2 人客户支持团队的合适起点。
Growth
GROWTH$48/客服 / 月
按年计费为跨渠道、跨时区扩展支持的团队设计。新增 Telegram、Messenger、Instagram 及高级工作时间。
- 最多 10 个客服席位
- 所有渠道:小组件、WhatsApp、Telegram、Messenger、Instagram
- 包含 Starter 全部
- 高级工作时间(advisory + 强制执行,按客服覆盖)
- 出站 webhook(HMAC 签名)
- 12 个月消息保留
- 优先支持
- pages.pricing.plans.growth.features.7
- pages.pricing.plans.growth.features.8
开始 Growth 试用
大多数成长中 SaaS 团队的最终选择。
Enterprise
ENTERPRISE定制年度合约
适合需要自有域名、永久保留以及将审计日志接入自有系统的团队。
- 无限客服席位
- 包含 Growth 全部
- 在自有域名上运行小组件
- 审计事件 webhook 导出(接入您的 SIEM)
- 永久消息保留
- 直连工程团队,负责部署 + 扩容
- 按合同范围提供定制功能开发
- pages.pricing.plans.enterprise.features.7
- pages.pricing.plans.enterprise.features.8
申请方案
按团队规模定制。任何未列出的需求都欢迎与我们沟通。
01 · COMPARE
What you get,
tier by tier.
FREE免费试用$0 · 持续 14 天
Inbox & channels
Live widget
WhatsApp Cloud
Telegram
Messenger / Instagram DM
Conversation volumeUnlimited (trial)
Productivity
Canned responses
Tags & internal notes
Working hoursAdvanced
Keyboard shortcuts
Native RTL (AR / KU / HE / UR)
Platform
Agent seatsUnlimited (trial)
RBAC (Owner / Admin / Agent)
Outbound webhooks (HMAC)
Audit-event webhook export
Custom domain on widget
Custom feature work—
Retention & support
Message retention14-day trial
Workspace lock after trialRead-only at day 15
Trial duration14 days
Card required to start—
Support responseEmail
STARTERStarter$24 · /客服 / 月
Inbox & channels
Live widget
WhatsApp Cloud
Telegram—
Messenger / Instagram DM—
Conversation volumeUnlimited
Productivity
Canned responses
Tags & internal notes
Working hoursAudit log only
Keyboard shortcuts
Native RTL (AR / KU / HE / UR)
Platform
Agent seats2
RBAC (Owner / Admin / Agent)
Outbound webhooks (HMAC)—
Audit-event webhook export—
Custom domain on widget—
Custom feature work—
Retention & support
Message retention12 months
Workspace lock after trial—
Trial duration14 days
Card required to start—
Support responseEmail
GROWTHGrowth$48 · /客服 / 月
Inbox & channels
Live widget
WhatsApp Cloud
Telegram
Messenger / Instagram DM
Conversation volumeUnlimited
Productivity
Canned responses
Tags & internal notes
Working hoursAdvanced
Keyboard shortcuts
Native RTL (AR / KU / HE / UR)
Platform
Agent seats10
RBAC (Owner / Admin / Agent)
Outbound webhooks (HMAC)
Audit-event webhook export—
Custom domain on widget—
Custom feature work—
Retention & support
Message retention12 months
Workspace lock after trial—
Trial duration14 days
Card required to start—
Support responsePriority email
ENTERPRISEEnterprise定制 · 年度合约
Inbox & channels
Live widget
WhatsApp Cloud
Telegram
Messenger / Instagram DM
Conversation volumeUnlimited
Productivity
Canned responses
Tags & internal notes
Working hoursAdvanced
Keyboard shortcuts
Native RTL (AR / KU / HE / UR)
Platform
Agent seatsUnlimited
RBAC (Owner / Admin / Agent)
Outbound webhooks (HMAC)
Audit-event webhook export
Custom domain on widget
Custom feature work
Retention & support
Message retentionIndefinite
Workspace lock after trial—
Trial duration14 days
Card required to start—
Support responseDirect line to engineering
02 · 问题
诚实回答
回应合理疑问。
How do you count an agent seat?
Any user who can log into the workspace and respond to conversations counts as a seat. Read-only viewers and customers do not.
What happens after the 14-day trial?
Your workspace becomes read-only — conversations stay visible, but no new messages can be sent until you pick a paid plan. No data is ever auto-deleted.
Do you charge per channel?
No per-channel surcharge. Starter includes Widget + WhatsApp. Growth + Enterprise include every channel: Widget, WhatsApp, Telegram, Messenger, and Instagram DM.
Can I bring my own WhatsApp Business number?
Yes. EasyLiveChat uses the WhatsApp Cloud API directly — you keep ownership of your Business Account & phone number. We never proxy it through a shared pool.
Is there a non-profit / open-source discount?
We grant Growth at 50% off to registered non-profits and active OSS maintainers. Email hello@livechattools.com with a link to your project.
Where is my data stored?
Workspaces run in a single region by default. Enterprise customers can request a dedicated deployment in their preferred region as part of the contract.