01 · QSG
Quick start
Zero to first conversation.
From zero to your first conversation in under five minutes. Sign up, drop the widget on your site, watch a real customer message arrive in your inbox.
DOCUMENTATION · v0.9.4
The manual. Read it once.
EasyLiveChat is opinionated software. The docs explain not just how the buttons work, but why the architecture is shaped the way it is - so you can compose it into your own stack with confidence.
Last edit · 14 May 2026Start the quick-start
01 · ALL CHAPTERS
Seven chapters.
No hidden floor.
Quick start
02 · CORE
Core concepts
The mental model.
Workspaces, channels, conversations, contacts, tags, canned responses — what each one is, when to reach for it.
- ·Workspaces & tenants· soon
- ·Conversations vs. messages· soon
- ·Contacts & sessions· soon
- →Roles & permissions (RBAC)· new6 MIN
- ·Tags, attributes & segments· soon
- →SAML SSO for Enterprise8 MIN
- →REST API & tenant keys9 MIN
- →Webhooks & event delivery8 MIN
- →Flutter mobile SDK7 MIN
- →Analytics, CSAT & agent health· new5 MIN
03 · CHAN
Channels
Every integration, wired.
Step-by-step wiring for every channel EasyLiveChat supports. Real callbacks, real signing secrets, real failure modes.
04 · API
API reference
REST endpoints, payloads, codes.
REST endpoints, request schemas, response shapes, error codes. Every payload illustrated with a real cURL invocation.
05 · HOOK
Webhooks
Outbound events.
Push events into your own pipeline. HMAC-SHA256 signing, automatic retries with exponential back-off, idempotency keys.
06 · WGT
Widget embed
One script, one site.
Drop a single script tag and you are live. Customise the bubble, route by URL, identify the visitor, secure cross-domain.
- →The minimal embed3 MIN
- →Identifying a logged-in visitor4 MIN
- ·Per-route theme overrides· soon
- ·Single-page-app integration· soon
- ·Server-side widget JWT· soon
07 · I18N
RTL & localization
Native, not a flag.
Right-to-left is a first-class citizen, not an afterthought — twelve languages out of the box, with Arabic, Kurdish and Urdu fully mirrored.
- ·Supported locales & fallbacks· soon
- ·Authoring custom translations· soon
- ·Bidi composer & input direction· soon
- ·Per-tenant locale defaults· soon