01 Β· QSG
Quick start
Zero to first conversation.
From zero to your first conversation in under five minutes. Sign up, drop the widget on your site, watch a real customer message arrive in your inbox.
DOCUMENTATION Β· v0.9.4
The manual. Read it once.
EasyLiveChat is opinionated software. The docs explain not just how the buttons work, but why the architecture is shaped the way it is - so you can compose it into your own stack with confidence.
Last edit Β· 14 May 2026Start the quick-start
01 Β· ALL CHAPTERS
Seven chapters.
No hidden floor.
Quick start
02 Β· CORE
Core concepts
The mental model.
Workspaces, channels, conversations, contacts, tags, canned responses β what each one is, when to reach for it.
- βWorkspaces & tenants3 MIN
- βConversations vs. messages2 MIN
- βContacts & sessions3 MIN
- βRoles & permissions (RBAC)4 MIN
- βTags, attributes & segments3 MIN
- βSAML SSO for EnterpriseΒ· new8 MIN
- βREST API & tenant keysΒ· new9 MIN
- βWebhooks & event deliveryΒ· new8 MIN
- βFlutter mobile SDKΒ· new7 MIN
03 Β· CHAN
Channels
Every integration, wired.
Step-by-step wiring for every channel EasyLiveChat supports. Real callbacks, real signing secrets, real failure modes.
04 Β· API
API reference
REST endpoints, payloads, codes.
REST endpoints, request schemas, response shapes, error codes. Every payload illustrated with a real cURL invocation.
05 Β· HOOK
Webhooks
Outbound events.
Push events into your own pipeline. HMAC-SHA256 signing, automatic retries with exponential back-off, idempotency keys.
06 Β· WGT
Widget embed
One script, one site.
Drop a single script tag and you are live. Customise the bubble, route by URL, identify the visitor, secure cross-domain.
07 Β· I18N
RTL & localization
Native, not a flag.
EasyLiveChat treats right-to-left languages as a first-class citizen. 22 locales out of the box, logical CSS, bidi-aware bubble corners.