Every channel,
one inbox.
EasyLiveChat now speaks every channel we set out to support β each one wired end-to-end and tested against the live Meta and Telegram dashboards, not stubbed.
- FEATUREInstagram DM connected end-to-end β per-message profile lookup, signed webhooks, replies.
- FEATUREWhatsApp Cloud, Facebook Messenger and Telegram live alongside the embedded widget.
- FEATUREiOS and Android agent apps land β push notifications, working-hours enforcement, CSAT.
- FEATUREAgent dashboard fully localised across 12 languages, with native right-to-left throughout.
- FEATUREPublic status page now reports live component health and real uptime history.