Live support,
observed.

One real-time inbox for live chat, WhatsApp, Messenger, Telegram and Instagram. Sub-second presence, tenant-isolated, native RTL. Install in a minute.

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  • 14-day trial
  • No card needed
  • Cancel anytime
New message · WhatsApp
NK

Nora K.

WhatsApp

is the team on now?
Yes — Olivia here. What do you want to know?
Olivia is typing…
Reply — ↵ to send

Why teams switch to EasyLiveChat

Designed for the way support actually works.

01 · Unified

One inbox for every channel.

Reply where it lands — or route to the right team automatically. No per-channel logins.

02 · Real-time

Sub-second by default.

See who's online, who's typing, and when every message is delivered and read — instantly.

online · 0.4s ago

CSAT & FEEDBACK

Let customers grade the help

Every resolved chat can be rated one to five with a comment — rolled up per agent and per channel into a health score.

per-agent CSAT

03 · Global

RTL is the default.

Twelve languages out of the box. Arabic, Kurdish and Urdu read right-to-left, with every screen mirrored to match.

Hi — can you help me with shipping?
مرحبًا — هل تستطيع مساعدتي في الشحن؟

Built different

What you don't get from a chat widget.

Median first response

8.4s

Median first response on the demo workspace over the last 24 hours.

Illustrative · demo workspace

QUICK REPLIES

Reply in a keystroke

Save your best answers once, then drop them into any chat with a shortcut — automatically filled with the customer's name.

/track↵
Hi Nora — here's your tracking link.
/refund/hours/thanks/shipping

Working hours

Three modes, not one.

  • ENFORCEblock replies outside hours
  • ADVISORYwarn agents, still allow
  • LOG_ONLYaudit only — never blocks

Per-agent permissions

Permissions for every action, not just broad roles.

Instant force-logout

Kick an agent. They're out.

Sign an agent out everywhere at once — web and mobile both drop in under a second.

Signed out inunder 1s

PROACTIVE

Reach out before they ask

See who is live on your site — current page, location, device — and start the conversation first.

HL

Henrik J.

on /pricing now

↗

Embeddable widget

Drop one tag. Theme it from the dashboard.

Nothing to build, nothing to learn. Drop in one line and the widget styles itself from your workspace — colours, copy, language and direction.

<script
  src="app.livechattools.com/widget-loader.js"
  data-tenant="acme"
  async
></script>

WHO IT'S FOR

Built for teams like yours.

SaaS & software

One real-time queue across your website widget and WhatsApp — assign, route and resolve without tab-hopping.

E-commerce & DTC

Turn Instagram and Messenger DMs into sales — answer every shopper from the same inbox, on any device.

Agencies & resellers

Run support for many brands at once — every workspace fully isolated, with its own channels, team and roles.

Global teams

Twelve languages out of the box, with native right-to-left for Arabic, Kurdish and Urdu — your whole team on one tool.

NATIVE APPS

Take the inbox with you.

Real native apps for iPhone, iPad, Mac and Android — the same real-time inbox, working hours and analytics, with push notifications and 12 languages.

  • Push notifications, deep-linked
  • Working hours on the go
  • 12 languages · native RTL
Explore the apps
iPhone iPad & Mac Android

Pricing

Per-seat. Every channel. No surprises.

Free

$0forever

For solo founders and side-projects.

  • 1 agent seat
  • 1 channel (Widget)
  • 100 conversations / mo
  • Community support
Start free
Most popular

Growth

$48per agent / mo

For support teams that need every channel and real metrics.

  • All 5 channels
  • Unlimited conversations
  • Working hours + per-agent permissions
  • Analytics + SLAs
  • Email support · 4-hour SLA
Start 14-day trial

Enterprise

Customannual

For teams that need their own domain, audit-event export, and longer retention.

  • Everything in Growth
  • SAML single sign-on
  • Your own domain (CNAME)
  • Audit-event export + DPA
  • Priority support & onboarding
Talk to sales

Every plan includes WhatsApp, Messenger, Telegram, Instagram and the embeddable widget — no per-channel fees.

Operator-grade — by default

  • Encrypted

    In transit & at rest

  • GDPR-ready

    DPA available

  • Tenant-isolated

    Per-row tenant scoping

  • TLS 1.3

    edge-to-origin

  • Webhooks

    HMAC-SHA256 signed

  • Force-logout

    Instant session revoke

Stop tab-hopping.
Start replying.

Spin up your unified support desk in 60 seconds. 14-day trial, no card, every channel from day one.

Start freeTalk to sales